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Terms of Service

About These Terms

These Terms of Service govern your use of the KlickFlow website (klickflow.io) and the consulting services we provide. By accessing our website or engaging our services, you agree to these terms.

KlickFlow Pty Ltd is registered in Australia. If you have questions about these terms, contact us.

Use of Our Website

You may use our website for lawful purposes only. You must not:

  • Use the site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the site or its underlying systems
  • Transmit unsolicited commercial communications or malicious code
  • Reproduce, distribute, or republish any content from this site without our written permission

We reserve the right to restrict access to any part of the site at any time and without notice.

Our Services

KlickFlow provides ITSM and customer experience consulting services, including platform optimisation, platform migration, tool selection, and agentic AI implementation. The specific scope, deliverables, and fees for any engagement are agreed in writing before work begins.

These Terms apply alongside any Statement of Work, proposal, or service agreement in place between KlickFlow and a client. Where there is a conflict, the specific service agreement takes precedence.

Intellectual Property

All content on this website, including text, graphics, logos, and methodology frameworks, is owned by or licensed to KlickFlow. Nothing on this site grants you a licence to use our intellectual property without our prior written consent.

Work product produced specifically for a client engagement is addressed in the relevant service agreement.

Disclaimers

Our website content is provided for general information purposes. While we take care to ensure it is accurate, we make no warranty, express or implied, as to its completeness, accuracy, or fitness for any particular purpose.

Information on this site does not constitute professional advice. Always seek qualified advice before making decisions based on information found here.

Limitation of Liability

To the maximum extent permitted by law, KlickFlow will not be liable for any indirect, incidental, or consequential loss arising from your use of this website or our services. Our total liability in any circumstances will not exceed the fees paid by you for the specific service giving rise to the claim.

Nothing in these Terms limits liability that cannot be excluded under applicable Australian Consumer Law.

Third-Party Links

Our website may link to third-party sites. Those links are provided for convenience only. We have no control over third-party content and accept no responsibility for it.

Privacy

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

Governing Law

These Terms are governed by the laws of South Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page. Continued use of our website or services after any update constitutes acceptance of the revised Terms.

Contact Us

For any questions about these Terms, contact us.

Last updated: May 2026